Reimagining Workforce Program Delivery with Apprenti
Neshe Consulting redesigned an apprenticeship intermediary’s approach to expanding & delivering their programs.
Q: How do you adapt workforce programs to address evolving employer needs?
Apprenti is a leader in the creation & implementation of Registered Apprenticeship Programs (RAPs), revolutionizing how businesses develop skilled workers. Recognized by the US Department of Labor as an Industry Intermediary, Apprenti works directly with employers & industries to expand RAPs across the country.
As an acclaimed provider of apprenticeship programs, Apprenti had developed reliable sales & implementation tactics. However, after a significant hiring slowdown in the tech sector, the company suddenly faced new pressures and mounting obstacles to meet its goals. Apprenti therefore needed to adapt, both internally and externally, in order to remain competitive and satisfy its clients.
The Challenge
Reimagine how to sell, deliver, and support apprenticeship programs to meet evolving employer needs.
The Outcome
Designed & implemented comprehensive organizational and account management strategies, leading to unique business opportunities.
To address industry headwinds, Neshe Consulting built a series of strategic resources in alignment with Apprenti’s organizational goals. To begin, to enhance team alignment and collaboration, we codified Apprenti’s Key Performance Indicators into a “Balanced Scorecard” — a framework that helps ensure individual projects and overall strategy are connected and working toward the shared. Next, we created an “Employer Rubric”, a set of metrics used to analyze the effectiveness of Apprenti’s corporate partnerships against the identified KPIs. Finally, we updated Apprenti’s account management and sales strategy to align with these new tools.
This program redesign process helped significantly improve Apprenti’s business practices. Together, we fashioned a unique engagement strategy for client referrals, including targeted messaging and revised collateral. We also streamlined the company’s product & service offerings to clarify programmatic costs and value-add. By the end of our engagement, Apprenti had expanded into two new industries (Life Sciences and Human Resources) and launched a new sales enablement strategy. Ultimately, this collaboration allowed Apprenti to increase its efficiency and productivity, even as they operated in adverse market conditions.